Kotak 811 is one of the most popular digital accounts to open online.
You can avoid the hassle of visiting the bank branch and save time that goes waste in the process of opening a traditional savings account.
It took hardly 20 minutes for me to open a Kotak 811 digital account online. The process was seamless and you need only your PAN card and Aadhaar card to open the savings account.
You get instant access to a virtual debit card on your 811 account opening. You can deposit money online and use the card immediately.
The USP of Kotak 811 account is a quick online account opening, zero balance account, and virtual debit card.
Earlier, Kotak Bank offered a 6% interest on all the savings bank accounts, but now you will get 4% interest on the Kotak savings account. Which is still higher than SBI, HDFC, ICICI and Axis Bank.
Let’s go into details of the Kotak 811 savings account review.

Kotak 811 Account Variants
The Kotak 811 digital saving account comes in four variants.
- Kotak 811 lite account
- Kotak 811 limited KYC account
- Kotak 811 full KYC account
- Kotak 811 Edge account
#1. Kotak 811 Lite Account Review
Kotak 811 Lite is a basic level digital savings account that requires a bare minimum KYC and can be opened only using a PAN card.
The maximum balance that you can keep in Kotak 811 Lite account is Rs. 10,000 per month and Rs. 1 Lakh in a year.
You wouldn’t get any interest on the Kotak lite savings account. Cheque book and the option to have a physical debit card is also not there.
You can operate the Lite account for a year. Post which you need to complete KYC to operate your account further.
Best For – You should go for the Kotak Lite 811 account only if you do not have access to Aadhaar linked mobile. Otherwise, go for the Kotak 811 Limited KYC account where you earn 4% interest.
#2. Kotak 811 Limited KYC Account Review
You can open an 811 limited account with a PAN card & Aadhaar card. You get 4% interest on the Kotak 811 Limited KYC account which is missing in the Lite account.
You can keep a maximum amount of Rs. 1 Lakh in the account at any point and Rs. 2 Lakh deposits in a year.
Kotak Bank gives 12 months’ time to do full KYC so that you could benefit as a full saving account. Otherwise, Kotak Bank will discontinue account operations.
Best For – You should go for a Limited KYC account if you have a PAN and Aadhaar card and your transactions are limited up to Rs. 1 Lakh.
#3. Kotak 811 Full KYC Account Review
You need to undergo full KYC disclosure including FATCA declaration and document submission at the time of account opening.
The Kotak 811 Full KYC account comes with all the benefits of a regular savings account except for maintaining the minimum monthly balance.
If you are looking for a savings account for long-term use, you should go for Kotak 811 full KYC account.
Best For – Good for people if you are looking for regular savings account with unlimited transactions without minimum balance requirements.
#4. Kotak 811 Edge Account Review
Kotak 811 Edge is a regular savings account where you need to maintain an average minimum balance of Rs. 10,000 per month.
Kotak Bank charges a penalty for non-maintenance of minimum monthly average balance for 811 Edge accounts.
Best For – You can open a regular Kotak 811 Edge savings account if you want to avail of all the facilities like checkbook, RTGS and ATM facilities.
Kotak 811 Minimum Balance Requirement
You can open a zero balance savings account with Kotak 811 Lite account, Kotak 811 Limited KYC and Kotak 811 Full KYC.
The zero balance Kotak 811 accounts are better because there are no penalties and you can use your money to the fullest extent.
But, Kotak 811 Edge is a regular savings account where you need to keep Rs. 10,000 as an average monthly balance (AMB).
Non-maintenance of average monthly balance will attract a penalty of 5% of the shortfall in required AMB. That’s the drawback as you have to track your AMB regularly.
Kotak 811 Savings Account Interest Rate
You can earn up to 4% on Kotak Mahindra Bank savings account on all the 811 Accounts except on Kotak 811 Lite account.
You get 4% interest on the daily balances in excess of Rs. 1 Lakh and daily balance up to Rs. 1 Lakh earns 3.50% interest.
For example – if the account balance is Rs. 1.5 Lakh, then you get
- 3.5% interest on Rs. 1,00,000 and
- 4% interest on Rs. 50,000 (amount in excess of Rs. 1,00,000)
That means to earn an additional interest of 0.5% you need to keep money in excess of Rs. 1 Lakh in your account. So, you should at least go for Kotak 811 Limited account that helps you in earning interest.
Kotak 811 Debit Card
You get debit cards as under
Kotak 811 Account Variants | Account |
Kotak 811 Lite account (digital savings account) | You get only the virtual prepaid debit card. Which means you need to load your debit card every time you use it. You do not have the option to apply for a physical debit card |
Kotak 811 Limited KYC account(digital savings account) | You get an inbuilt virtual debit card that you can use for transactions. You can request a physical classic debit card in case you need it for using on POS machines. |
Kotak 811 Full KYC account (digital savings account) | You get an inbuilt virtual debit card that you can use for transactions. You can request a physical classic debit card in case you need it for using on POS machines. |
Kotak 811 Edge account | You get a regular Platinum debit card with the savings account. |
Kotak 811 Debit Card Charges
You should use Kotak virtual debit card and QR codes available on the app for online payments. This saves you from the hassle of carrying a physical debit card.
You just have to open your Kotak mobile banking app (811 account) on your smartphone and scan the QR code for payment. Or you can use the virtual debit card for online purchases.
If you are shopping at malls and places where you need to swipe cards or want to withdraw cash at ATMs then only you should make a request for a physical debit card.
You can use Kotak Bank ATM for 5 financial transactions per month.
At other bank’s ATMs, a total of 5 transactions (both financial and non-financial) are free per month. This includes a cap of 3 transactions in six metro cities – Mumbai, Delhi, Chennai, Kolkata, Bengaluru and Hyderabad.
Kotak Bank collects following charges on debit card
Charges | Kotak 811 Lite | Kotak 811 Limited KYC | Kotak 811 Full KYC | Kotak 811 Edge |
Virtual debit card | No charge | No charge | No charge | N.A. |
Physical debit card | N.A. | Rs. 199 p.a. (available on request) | Rs. 199 p.a. (available on request) | Rs. 150 p.a |
At Kotak Bank ATM (after free transactions) | N.A. | Financial transaction – Rs. 20 per Txn. Non-financial – Rs. 0 | Financial transaction – Rs. 20 per Txn. Non-financial – Rs. 0 | Unlimited |
Other Bank’s ATM (after free transactions) | N.A. | Financial transaction – Rs. 20 per Txn. Non-financial – Rs. 8.50 per Txn | Financial transaction – Rs. 20 per Txn. Non-financial – Rs. 8.50 per Txn | Financial transaction – Rs. 20 per Txn. Non-financial – Rs. 8.50 per Txn |
How to Get Virtual Debit Card in Kotak 811
You get a virtual debit card benefit in Kotak 811 Lite, Kotak 811 Limited KYC and Kotak 811 Full KYC account only.
The Kotak 811 Edge account does not have a virtual debit card facility.
Virtual Debit Card (VDC) can be viewed only, the card does not have a physical presence. You can use VDC for all online shopping and bill payments in a similar way as you use a physical debit card.
Steps to get a Virtual Debit Card in your Kotak Mobile Banking App
- Log in to the App using your CRN (customer reference number) and MPIN (Mobile PIN)
- Click on the ‘811’ tab
- Select ‘Virtual Debit card’ tab to see the details
The drawback of VDC is that you cannot use a virtual debit card at ATMs or Point Of Sale (POS) machines. You need to apply for a physical debit card in that case.
Kotak 811 Account Features and Benefits
#1. Digital Savings Account
Kotak 811 is a digital savings account where you get the flexibility to use your smartphone for all the personal banking needs.
The 811 account comes with a “Kotak mobile banking app”. The app is loaded with payment tools like QR code scan, UPI, Virtual debit card that helps you to carry out bill payments, money transfers and online shopping.
Note- Kotak 811 Edge account comes only with a physical debit card.
#2. Instant Online Account Opening
You can open a Kotak 811 account online from home without visiting the branch. You have the flexibility to open an 811 account as per your banking needs.
I got mine opened in just 20 minutes with a ready to use the virtual debit card.
You just need to have a smartphone, PC, or a laptop, good internet speed and the KYC documents ready with you.
#3. No Minimum Balance Requirements
You need not worry about paying charges for breaching minimum balance requirements because all Kotak 811 accounts do not require minimum balance maintenance.
Kotak 811 Edge account is an exception where you need to keep an average monthly balance of Rs. 10,000.
#4. Auto Sweep in Facility
Auto sweep-in facility helps you earn a higher interest rate by combining the benefits of a savings interest rate and that of a fixed deposit rate.
The money lying idle above the threshold level gets automatically converted into FD for 180 days. In case of a shortfall, the FD is broken and credited back into your 811 account. This way you earn a higher interest rate on your money.
#5. Virtual Debit Card
Virtual Debit Card (VDC) relieves you from the hassle of maintaining a physical card. You do not have to carry your debit card in your wallet and you won’t have to worry about or fear of losing it.
But, you cannot withdraw cash from an ATM through VDC.
#6. Integrated Kaymall
You can access both your 811 account and Kaymall (Kotak Bank’s online shopping platform) using Kotak mobile banking app.
Kaymall offers shopping on Flipkart, flight & hotel reservation on GoIbibo, train tickets on IRCTC and other offers at discounts.
Kotak 811 Charges and Fees
Charges | Kotak 811 Lite | Kotak 811 Limited KYC | Kotak 811 Full KYC | Kotak 811 Edge |
Non-maintenance of balance | N.A. | N.A. | N.A. | 5% of the shortfall in the required AMB |
NEFT/ RTGS/ IMPS through net/ mobile banking | Outward fund transfer not available | Nil charges (RTGS not available) | Nil Charges | Free |
NEFT/ RTGS/ IMPS through branch | Outward fund transfer not available | Facility not available | Up to Rs. 40 depending on the amount transferred | Up to Rs. 40 depending on the amount transferred |
Cash Transaction at branch/ cash deposit machines | Nil Charges for 1 transaction or 10,000 per month. After which, Rs. 50 charged (Cash Withdrawal: Not available) | Nil Charges for 1 transaction or 10,000 per month. After which, Rs. 50 charged (Cash Withdrawal: Not available) | Nil Charges for 1 transaction or 10,000 per month. After which, Rs. 50 charged | Nil Charges for 4 transactions or Rs. 2 Lakh per month. After which, Rs. 150 charged |
What I Liked
- Kotak 811 account can be opened online
- Zero balance 811 savings account
- 4% interest rates
- Virtual debit card for shopping
- 4 account variants giving the flexibility to open an account as per needs
- Offers & discounts from Kaymall
What I Didn’t Like About
- Kotak 811 account cannot be held jointly
Kotak 811 Online Account Opening Process
Eligibility to Open Kotak 811 Account
- Individual of age 18 years and above
- Resident Indian
#1. Open Kotak 811 KYC Account
Following three Kotak 811 accounts need KYC
- Kotak 811 Limited KYC account
- Kotak 811 Full KYC account and
- Kotak 811 Edge account
You need to have your Aadhaar card number and the OTP to get yourself verified for opening the above accounts.
The rest of the online account opening process is similar to Kotak 811 Lite Account. You need to provide additional income, educational and occupation details.
#2. Open Kotak 811 Lite Account
You need only a PAN card for opening a Kotak 811 Lite account. Providing Aadhaar card details is optional.
Step 1 – Visit Kotak Bank 811 digital account page. Click the “apply now” tab to start the account opening.

You have the option to do a video KYC with a Kotak Bank representative. Or you can select the option – “Continue without Video KYC”.

Step 2 – Fill in your full name, mobile number and email address and click the “open now” tab.

Step 3 – On the next page, you will be prompted for Aadhaar number & OTP verification. Providing Aadhaar number for Kotak 811 Lite account is voluntary. You can go either of the options.

After this, you need to provide your PAN details.

Provide your complete address details as shown below.

Further, you need to fill in your personal details like date of birth, marital status, occupation, annual income and name of parents.

If you wish you can add a nominee in the next step of can skip for now.

Step 4 – Read all the declaration and check all the boxes before continuing ahead.

Step 5 – Kotak Bank prompts you to select a location (your address or the nearest bank branch) for a meet.
This is because we had opted for without video KYC. In the case of video KYC, the step would not have been there.
But, the good thing is that you can have a meeting at your home address. You can arrange a meet as per your convenience. Select one of the options and click next.

Here you need to create your mobile banking PIN. You can select a 6 digit number as your MPIN.

And finally, your Kotak 811 Lite account is ready with a virtual debit card and CRN (customer relationship number).

Digibank vs Kotak 811
Digibank saving account can be opened online and operated using an app and the account offers banking facilities seamlessly on your smartphone.
Below is the snapshot of what both Kotak 811 and Digibank offers
Particulars | Kotak 811 | Digibank |
Bank | Kotak Mahindra Bank- (Private bank) | DBS Bank- (Foreign bank) |
Interest rate | Up to 4% p.a. | Up to 5% p.a. |
Account opening | Though App & Website | Through App |
Variants | 4 Variants Kotak 811 Lite Kotak 811 Limited KYCKotak 811 Full KYCKotak 811 Edge | Single Digibank account |
Debit card | Virtual debit card & Physical card on request | Physical debit card |
Debit card charges | Up to Rs. 199 | Rs. 150 |
Minimum balance | Kotak 811 Edge – Rs. 10,000 others – Nil | Rs. 0 |
Cheque book | Only in Kotak 811 Full KYC & Kotak 811 Edge accounts | No cheque book facility |
Sweep in facility | Available | No sweep-in facility |
Other bank balance details | No integration for knowing other bank account balance details | Can view all your other bank balances in digibank app |
My Final Views
Kotak 811 account gives you the flexibility to open a savings account online. You can open your savings account within 20 mins.
Out of the 4 variants, you should at least open Kotak 811 Limited KYC savings account to earn 4% interest, use the virtual debit card for online transactions and enjoy zero account balance facility.
Kotak 811 Lite account should be the last option, only if you do not have an Aadhaar linked mobile for account opening.
In case you have requirements for multiple transactions then you can go with Kotak 811 full KYC savings account.

I have never seen such worst company with such worst service ever.
I was totally not comfortable in sharing any of my payment screenshots.
I even talked to their customer care and they confirmed me that they have received the payment of my credit card and it will take 3 working days to reflect on your system. That is so not my fault. That is their system’s problem. I did my payment and got the confirmation twice. Once from paytm and another time from your customer care.
They even said if I am not comfortable I don’t need to share any screenshots with anyone.
But these guys literally torched me with your multiple calls and endless msgs on my WhatsApp asking for screenshots.
Everytime their executive called I politely explained them that I am not comfortable in sharing any screenshots and I already have had a word with their customer care the payment will reflect on their system in 3 days.
But these guys are such ill mannered pathetic people that they kept on calling me and bombarding my WhatsApp with multiple msgs till the time I felt uncomfortable, lost my patience and finally gave them the screenshot out of my will. They received their fucking screenshot by literally humiliating and torturing their customer who is with them since last 6 years.
Congratulations to Kotak Mahindra!
For humiliating their customer and finally getting what they wanted.
I just wish that I close my account from kotak as soon as possible.
i opened 811 account for my friend (she is from kotak not serviceable pincode. i give my address as a communication address. Kotak person come to my address and done the Kyc ) she got unsecured 811 credit card Limit with 38k, after full kyc she got CC within week and next few days Debit Card also with out any issue.
how much is the transaction limit of deposit and fund transfer in full kyc 811 account..
bank person told me its not possible even in full kyc account to deposit and transfer 5-6 lacs rupees.
to transfer and deposit 5-6 lacs i hv to open min 10000balance saving account ? is it true or i can use 811 full kyc for anybtransaction limit…’
Kotak Full KYC 811 account –
– There is a Zero average monthly balance requirement
– No yearly or monthly limits on the amount of money deposits or transfers. But there are charges for cash transactions and fund transfers.
Kotak team might have observed transactions in your account. And approached you to convert your Full KYC account into a regular 811 account which requires you to maintain a 10,000 balance.
Is there any monthly/yearly limitations for online money transaction on 811 Full KYC A/c? The local branch staff are suggesting to convert my 811 Full KYC A/c to into edge? I don’t want cheque book or debit card and I don’t see any reason to upgrade. My main concern is zero balance and I am happy with 811 Full KYC A/c. Is there I am missing something?
In case you have opened an 811 account by verifying your Aadhaar through an OTP from UIDAI, then the maximum amount you can have in this account at any given point of time is Rs. 1 Lakh. You can have a cumulative credit of maximum of Rs. 2 Lakhs in this account in a Financial Year.
The Kotak team might have noticed if you have done transactions near the limits Or their marketing team just may have pitched for converting into an Edge account.
Kotak 811 variants are digital accounts for online transactions.
I am your new kotak 811 customer.Your,s bank service is very very very slow.Last 11 day,s ago i am waiting for my David card.But your bank provide very unresponsible service.I jast want to close my account.
Please contact Kotak customer support.
One of the bullshit services rendered by bank people.
Currently which banks are offering credit card on Fixed Deposit, Please suggest some banks
Also please tell is it safe to give aadhar copy in private banks or should i can give voter id card copy also
ICICI, Axis and SBI banks are offering credit cards against fixed deposits.
Aadhar is mandatory while applying for credit card.
Does kotak 811 full kyc a/c provide interest annually,semi-annually or quarterly?
Quarterly
Can I open demat account with 811 full kyc
Do you mean opening Demat account with Kotak securities?
My money safe or not in kotak811 full kyc account?
Opening Kotak 811 full KYC account is as safe as opening any Kotak account even offline.
I tried opening 0 balance 811 account, I enter my name and email details and OTP. Then I get an error message and I can’t go further.
When I call customer care it’s difficult to communicate with the voice.
Can you explain why this is so.
Has 0 balance account opening closed,
Probably the error may be due to slow internet or server.
Kotak backs up all the information while making an application. You can restart the application from where you left.
You can also try applying using the “Kotak Mobile Banking App”.
Ref:-
https://www.kotak.com/en/personal-banking/accounts/savings-account/811-Account/811-faq.html
Don’t open account with with this bank. They cheaters
Would you like to share your experience?
Sir,
I tried to open this account online. In the communication address , I put my pincode which the sysytem did not accept. Hence, I changed the pincode to my nearest area. Duringng KYC , my application is recjejcted due to mismatch of pincode. Can i apply gain.
Yes, you can apply again but the application can be rejected for the same reason. Check with their customer support
My account is freezed what can do it branch not responsible we asking local addar card my addar card addres is villge
What is the reason for the account freeze?
Information in great details. Really Appreciate your efforts.
Had a question – If ‘physical debit card’ and ‘cheque book’ is taken with ‘full kyc 811’ account, will it get converted into ‘811 Edge’ automatically?. Does the bank do any such hidden things?
As per my research, Kotak may not automatically convert the 811 Full KYC A/c to 811 Edge A/c but you can upgrade to 811 Edge once you’ve verified your KYC details with us.
I would suggest you to once confirm with the bank customer care.
Kotak is worst as far as customer service and complain resolution, lethargic staff and very unprofessional service partner they have. My expectation were little higher after seeing new age banking style and technology based services but after that I hardly find any difference between SBI and Kotak. They hardly care about customer services.
That also depends on branch to branch. You will rarely find a good service in Indian banks.